ABOUT THE EXPERIENCE
What is Polo in the City?
Polo in the City is a prestigious event that brings the high-adrenaline sport of polo into the heart of urban settings. This modern twist on the classic sport offers a unique experience where the tradition of polo meets the vibrant energy of the city. Expect a day of thrilling competition, where athletes and horses race at speeds of up to 60 km/h in intimate, urban locations. More than just a sporting event, Polo in the City is a celebration of luxury, performance, premium brands, and an aspirational lifestyle, making it a must-attend event for those seeking both excitement and sophistication.
What can I expect to see?
Prepare to witness the speed and precision of polo like never before, with the action taking place just metres away. The combination of powerful horses, skilled riders, and high-stakes competition makes for an exhilarating experience. You'll enjoy an exceptional culinary experience, while inspired by the athleticism of both man and horse, while premium brands showcase their finest offerings around you, adding a touch of glamour to the event. Whether you're a polo enthusiast or new to the sport, Polo in the City promises a fresh, captivating spectacle that’s drawing a new generation of fans.
Does the experience take place in an indoor or outdoor venue?
The event is held outdoors, allowing you to enjoy the sport in the fresh air and amidst the greenery of some of the city’s most beautiful parks. The open-air setting enhances the experience, bringing you closer to the action and the surrounding cityscape.
How long does the experience last?
Polo in the City is a full-day event, lasting approximately 7 hours. This gives you plenty of time to soak in the atmosphere, enjoy the matches, and explore the various luxury offerings on display.
Will food and beverage be available on site for purchase?
Yes, many marquee tickets include catering and drinks, however, there will also be a selection of gourmet food and premium beverages available for purchase on site. Whether you’re looking for a quick snack or a luxurious meal, the event caters to all tastes, ensuring that your culinary experience matches the high standards of the day.
Is there parking available?
Parking availability may vary by location, and it's recommended to pre-book parking where possible. Public transportation is also encouraged due to the urban settings of the events, and specific parking information will be provided closer to the event date for each location.
What’s the best public transportation?
Each location has convenient public transportation options. For example:
- Brisbane (Dorrington Park): Bus services to nearby stops on Enoggera Road.
- Sydney (Centennial Park): Bus services to Oxford Street or Anzac Parade.
Details for each city will be provided on your ticket and event page.
Will there be additional sessions?
Each Polo in the City event is a one-day production, and part of a consecutive National Polo League Championships. For the most current information on availability, please refer to the experience page.
Will there be any low sensory or relaxed sessions?
At this time, Polo in the City does not offer specific low sensory or relaxed sessions. However, the open-air environment and spacious setting may naturally provide a more relaxed atmosphere for some attendees. If you have specific needs, please contact the event organisers to discuss accommodations.
Will there be interactive activities?
Yes, Polo in the City offers more than just watching the matches. A festive atmosphere permeates the day, augmented by a capable DJ, and there are opportunities to participate in other exciting activities such as the ‘time honoured’ Divot Stomp, Fashion on the Field competition or the Dash, for those feeling a little more active. The event is designed to be a full day of entertainment, blending the thrill of sport with the sophistication of a premium lifestyle event.
Who is presenting Polo in the City?
Polo in the City is brought to you by a dedicated team that specialises in creating high-end, dynamic sporting events in urban environments. The event partners with top brands and sponsors to ensure a premium experience that blends sport, fashion, exceptional food and city life in a unique and exciting way.
Will there be merchandise for sale?
Yes, a range of exclusive merchandise will be available for purchase, including polo-themed items, luxury goods, and souvenirs to commemorate your experience at Polo in the City. Whether you're looking for a stylish keepsake or a gift, the merchandise stands have something for everyone.
TICKETS (THE NEED-TO-KNOW STUFF)
Where can I get tickets?
Tickets for Polo in the City can be purchased through the event’s official website or app. It's recommended to buy tickets early to secure your spot at this exciting event.
Can I purchase tickets at the door?
While a limited number of tickets may be available at the door, it's highly recommended to purchase them in advance as this event often sells out. Booking early ensures you don’t miss out on this exciting experience.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
No, you do not need to print your ticket. Your digital ticket, accessible through the event’s app or on your mobile device, will be scanned upon entry for a seamless, contactless experience.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple App Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Are refunds allowed? What is the exchange policy?
Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed, except as required under Australian Consumer Law. For more information, you can consult our T&C.
Can I make a group booking?
Yes, group bookings are welcome. If you're planning to attend with a large group, please send an email to info@urbanpolo.org to arrange your booking.
Do you offer media passes?
Media passes are available for accredited members of the press. To apply, please contact the event's marketing team with your credentials and a brief overview of your intended coverage.
ABOUT ACCESS TO THE EVENT
Do I need to arrive at the start of my scheduled session?
While it's best to arrive on time to fully enjoy the event, a grace period may be offered for late arrivals. However, to get the most out of Polo in the City, plan to arrive at the scheduled start time.
Can I bring animals? Are service dogs allowed?
Pets are not allowed at Polo in the City, but service dogs are welcome. Please ensure your service dog is properly identified and notify staff upon arrival if you require any assistance.
Is the venue accessible?
Yes, Polo in the City venues are wheelchair accessible, and the event is designed to be enjoyed by all. If you have specific accessibility needs, please send an email to info@urbanpolo.org
Do you offer carer tickets?
Yes, guests who require assistance may be eligible for a free carer ticket. Please send an email to info@urbanpolo.org with proof of need, and they will assist you in obtaining the necessary tickets.
Will there be strobe lights?
No, Polo in the City does not use strobe lighting, ensuring a comfortable experience for all attendees.
Are there chairs available? Can I be seated during the event?
Seating areas are available at the event, allowing you to take a break during the day.
Will restrooms be available on site?
Yes, restrooms will be available at the venue. Signage will guide you to the nearest facilities, and staff can assist if needed.
Can I take photos or record the event?
Absolutely! Feel free to capture your experience at Polo in the City. Share your photos and videos on social media, but please be mindful of other guests and the safety of the players and horses.
Is there a Lost & Found?
Yes, a Lost & Found station will be available at the event. If you lose an item, check with staff at the event or send an email to info@urbanpolo.org afterward to see if it has been recovered.
Is a coat check available?
This service depends on the venue, and details will be provided closer to the event date. If coat check is not available, please plan accordingly.
Is there an age requirement?
Polo in the City is a licensed event, therefore limited to 18+, however, in some circumstances, children will be allowed if under adult supervision. Please send an email to info@urbanpolo.org if you plan to bring children.
Will there be an audio guide?
No audio guide is provided, but the event’s atmosphere and activities are designed to be intuitive and engaging without the need for additional guidance. Staff and signage will be available to assist you.
